The 11-story Hale Family Building, which anchors the most ambitious reimagining of its facilities, addresses critical capacity needs and its delivery of high-level tertiary and quaternary care. With four underground floors, the building includes the expansion of actue care and critical care beds, diagnostic and treatment services, and clinical support services. A distinguishing design feature included the creation of interconnected indoor and outdoor garden spaces to act as preferred amenities and offer positive distractions for patients, families and employees in the middle of a dense urban environment of Longwood Medical Area.